Shipping Information
Last updated April 2, 2026
At Clean Nest LLC, we are committed to providing clear and reliable shipping information so customers understand how orders are processed, shipped, and delivered. This Shipping Information page explains our standard order handling timelines, shipping fees, delivery estimates, and related conditions.
By placing an order through our website, you agree to the shipping terms described below.
Shipping Area
We currently ship orders within the United States only.
At this time, we do not offer international shipping.
Order Processing Time
All orders are processed within 2 to 3 business days after payment has been successfully received and approved.
Orders are processed on business days only, excluding weekends and major holidays.
Once your order has been processed and prepared for shipment, it will be handed over to the shipping carrier for delivery.
Order Cut-Off Time
Our daily order cut-off time is 5:00 PM Pacific Time (PT).
Orders placed after the cut-off time will be treated as if they were placed on the following business day.
Shipping Fee
We offer flat rate shipping of $4.99 on all eligible orders shipped within the United States.
Any shipping charges will be clearly displayed at checkout before you complete your purchase.
Estimated Delivery Time
After processing, standard delivery usually takes 7 to 9 business days.
Total Estimated Shipping Time
The total estimated time for customers to receive an order is typically 10 to 12 business days.
This estimate includes both:
- Processing time: 2 to 3 business days
- Shipping transit time: 7 to 9 business days
Please note that these are estimated delivery windows and are not guaranteed delivery dates.
Shipping Carriers
We may use a variety of trusted shipping carriers depending on the destination, package size, logistics availability, and operational needs.
The specific carrier used for your shipment may vary from order to order.
Tracking Information
When tracking is available, customers will receive shipping confirmation and tracking details by email after the order has been dispatched.
Please allow a reasonable amount of time for tracking information to become active after shipment.
Delays
While we work to ensure timely delivery, shipping delays may occasionally occur due to factors beyond our control, including but not limited to:
- Carrier delays
- Weather conditions
- Holiday volume
- Incorrect or incomplete address details
- Remote delivery areas
- Operational disruptions
Clean Nest LLC is not responsible for delays caused by carriers or events outside our direct control, but we will do our best to support you if a shipping issue arises.
Incorrect Shipping Information
Customers are responsible for entering a complete and accurate shipping address at checkout.
If an incorrect, incomplete, or undeliverable address is provided, this may result in processing delays, failed delivery, returned packages, or additional shipping charges.
If you notice an error in your shipping details, please contact us as soon as possible after placing your order. We cannot guarantee that changes can be made once the order has entered processing.
Lost, Stolen, or Marked Delivered Packages
If your package is marked as delivered but you have not received it, we recommend that you:
- Check around your delivery location
- Ask household members or neighbors
- Contact the shipping carrier directly
- Reach out to us for further assistance
Clean Nest LLC is not liable for packages lost or stolen after confirmed delivery by the carrier, but we will try to assist in resolving the issue where possible.
Damaged Packages
If your order arrives visibly damaged, please contact us promptly and include clear photos of the packaging and product so we can review the issue and assist you appropriately.
Taxes
Any applicable tax will be calculated at checkout in accordance with relevant laws and regulations.
Policy Updates
We reserve the right to revise this Shipping Information page at any time to reflect changes in our operations, shipping partners, or legal requirements. Any updates will be posted on this page with the revised effective date.
Contact Information
Clean Nest LLC
Address: 42643 La Danza Ct., Indio, CA 92203, United States
Phone: 14422331115
Email: [email protected]
