Payment Policy
Last updated April 2, 2026
At Clean Nest LLC, we are committed to providing a secure, simple, and transparent payment process for every customer shopping on our website. This Payment Policy explains how payments are accepted, processed, and handled when you place an order with us.
By making a purchase on our website, you agree to the terms outlined in this Payment Policy.
Accepted Payment Methods
We currently accept the following payment methods:
Stripe
We accept secure payments processed through Stripe. Depending on your location and device, Stripe may support major credit cards, debit cards, and other locally available payment methods at checkout.
Payment Authorization
All payments must be fully authorized and successfully completed before an order is confirmed and processed.
If your payment is declined, flagged, unsuccessful, or interrupted for any reason, your order may not be completed. In such cases, we reserve the right to delay, cancel, or refuse the order until valid payment is received.
Billing Information
Customers are responsible for providing accurate and complete billing information at checkout, including:
- Full name
- Billing address
- Payment details
- Email address
- Phone number, if required
Providing incorrect or incomplete payment information may result in delays, failed transactions, or order cancellation.
Currency
Unless otherwise stated on our website, all prices are displayed and charged in U.S. Dollars (USD).
Your financial institution or card issuer may apply currency conversion fees, international transaction fees, or other bank charges if you are purchasing from outside the United States. These charges are the responsibility of the customer.
Payment Security
We take payment security seriously. Transactions made through our website are processed using secure third-party payment gateways designed to protect your payment information.
We do not directly store complete credit card or debit card information on our servers.
Order Confirmation
After a successful payment, you should receive an order confirmation email confirming that your payment has been received and your order has been placed.
If you do not receive a confirmation email after completing payment, please contact us so we can verify the status of your order.
Fraud Prevention
To protect our business and customers from unauthorized or fraudulent activity, we reserve the right to review orders, request additional verification, or cancel any transaction that appears suspicious, high-risk, or inconsistent with normal purchasing behavior.
This may include:
- Verifying billing and shipping details
- Requesting identity or payment confirmation
- Holding or canceling orders flagged by our payment processor
Taxes
Any applicable sales tax, if required by law, will be calculated and displayed at checkout.
Chargebacks and Payment Disputes
If you believe there is an issue with your payment, we encourage you to contact us first before initiating a chargeback or dispute. We will make reasonable efforts to investigate and help resolve the matter promptly.
Unauthorized chargebacks, abusive disputes, or fraudulent claims may result in restrictions on future purchases.
Changes to This Policy
We reserve the right to update or modify this Payment Policy at any time to reflect operational, legal, or payment processing changes. Any updates will be posted on this page with the revised effective date.
Contact Information
Clean Nest LLC
Address: 42643 La Danza Ct., Indio, CA 92203, United States
Phone: 14422331115
Email: [email protected]